Initial Meeting

 Our initial assessment starts with identifying your wants and needs:

  • Company’s goals
  • Load profile
  • We like to tour your facility to get a good understanding on how you use your electricity or natural gas 
  • Product offerings
  • Contract term length and Terms & Conditions
  • Provide you with a thorough understanding of the current market condition.
The Loon Process - Initial Meeting

Competitive Bidding

The Loon Process - Competitive Bidding

Loon Energy take a different approach to the typical energy RFP process:

  • We take pride in being transparent through the entire process with the customer.
  • Extensive negotiation processes with our suppliers to ensure we are providing out clients the best available rates.
  • Maintaining excellent relationships with our partners, helping to keep our costs as low as possible so we can pass that savings to you.

Pricing Presentation

It is in the best interest of all parties that the presentation of pricing be thorough and clear:

  • We present in person or via email.
  • Provide our clients with an honest opinion on what term length, supplier, or product we would recommend, as if it were our own company purchasing.
  • Compare fixed rate, index, and hybrid options.
  • Identify risks of each strategy and supplier.
The Loon Process - Pricing Presentation

Ongoing Customer Service

Loon Energy Group believes customer service is as equally important as saving out clients’ money. To ensure that these values are upheld:

  • Monitor the market daily.
  • Send you market updates when it really matters.
  • Pressure-free negotiation of future contracts.
  • Free consultation on energy related projects.
The Loon Process - Ongoing Customer Service